I haven’t traveled on Southwest Airlines in years. I have completely ignore them, don’t even consider them for travel. However, as I am trying to watch my budget like everyone else, when it came time to book my flight for SobCon, I checked them out.
I knew they were famous for multi-city tickets, so I made sure I had a direct flight, instead of flying out of the San Francisco airport I flew out of Oakland and I flew into Midway which was closer than O’Hare for the conference, that worked out really well. I also knew that I had to make sure I checked in online at 24-hours to the dot or I wasn’t going to get the window seat I prefer.
On my way there, I got into group A (yeah) and was thrilled. I did not pay attention to the 26 that was after the A. After I checked in which was really painless, I proceeded to the gate. Then I saw the markers (for lack of a better word). Each one with a range of five numbers going from 1-30 on one side and 31-60 on the other. Pretty cool. So you no longer have the mass fight of 60 A’s (and some pushy B’s) trying to board at the same time. People line up in front of the correct marker, by number and like orderly school children, board in peace. What a difference it makes!
And once on board, it was no longer peanuts, but crackers or cookies with your drink. The flight attendants (at least this particular crew) were friendly and it was a very pleasant flight.
Bottom line, I will definitely give Southwest Airlines another chance.
(P.S. Virgin America, you still have my heart!)